For now, it still feels optional
An AI concierge might seem like a nice-to-have. Helpful. A bit futuristic. However, that window is closing quickly, because what it delivers is too valuable to remain optional for long.
It enhances the attendee experience by providing frictionless, on-demand support available in any language, at any time. It’s intuitive, human-like, and always available. Guests, exhibitors, and attendees receive answers promptly. Your team gets time back.
But that’s only half the story
Behind the scenes, it becomes a data engine like no other we’ve seen. Every interaction is logged, categorized, and converted into real-time insights. You don’t just know how many people attended; you understand what mattered to them, where they got lost, what they ignored, and what they shared.
That kind of insight is critical for anyone planning corporate events, fundraisers, or experiential activations.
Post-event surveys miss this. The concierge doesn’t.
Here’s how it works
1. Open a free account
No credit card. No commitment. Just access.
2. Hire the concierge when you need it
Use it for one event, or roll it out across your calendar
3. Deploy it anywhere
Website, app, signage, venue screens—wherever support is needed.
4. Watch the data come to life
See what people asked, when they asked, what they did next, and where they dropped off.
5. Access the data anytime
Your dashboard remains live as long as your account is active. Whether it’s next week or next season, the insight remains, ready to inform your next pitch, plan, or production.
Here’s the kind of truth it captures
No one told you the sponsor signage was being overlooked. No one mentioned that the lounge was the most photographed spot. No one flagged that guests kept getting lost en route to registration.
But your concierge caught it all.
This isn’t about replacing people. It’s about enabling them to focus on what matters most. It’s about enhancing the guest experience while strengthening the business case. Because when sponsors ask for ROI, stakeholders want proof, and attendees expect real-time support, this tool provides all three.
The truth is, AI concierges are inevitable. The only question is whether you’ll be leading when it arrives or struggling to keep up.
Even if you’re just curious, set up a free account. Give it a try. You’ll see exactly what I mean.
D/M, email me at jaspinder@ibentos.com or comment for follow-up
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