Training and onboarding are two crucial parts in helping employees adapt to a company’s work culture, process, and goal. In traditional methods, these processes include tons of paperwork, team introductions, and training sessions which can sometimes feel exhausting and lack personalisation.
Here comes the metaverse, a 3D digital space revolutionizing how businesses operate. The metaverse offers engaging, immersive, and flexible environments that elevate employee training. Artificial intelligence is playing a very crucial role in this revolution. According to a recent PwC study, companies leveraging AI in their HR processes have seen over 48% increment in employee engagement as well as retention.
Metaverse and AI together are setting a new standard for onboarding and training, making sure employees feel supported and welcomed from the 1st day.
Benefits of AI-Powered Onboarding and Training in the Metaverse
1. Personalised Learning
AI can help in personalising training programs based on employee’s job roles, skills, and learning style. This makes sure that everyone gets to learn what exactly they need to excel in their job.
2. Immersive Experiences
The metaverse provides an immersive space where employees can work on real-world use cases in a safe way. With this approach, employees get to learn faster and with more confidence.
3. 24/7 Availability
AI gives you 24/7 availability. Employees can access training modules or onboarding materials at their own convenience. This makes the process flexible and more convenient for everyone involved.
4. Real-time Feedback
With AI, employees can get instant feedback during training. Whether they are completing a task or answering a question, AI guides them to improve their skills and understanding on the spot.
5. Cost-Effective Solutions
Virtual training in the Metaverse reduces the need for physical spaces, printed materials, and travel expenses. AI streamlines the process, saving both time and money for businesses.
6. Enhanced Collaboration
The Metaverse allows employees to work together in a virtual space, no matter where they are. AI ensures smooth communication and teamwork, helping employees build stronger connections with their colleagues.
7. Better Retention Rates
When onboarding and training are engaging and personalized, employees are more likely to feel valued and stay with the company longer. AI-powered programs help create a positive experience right from the start.
Case Studies and Success Stories
1. Accenture's Nth Floor Program
Accenture uses AI and virtual reality in its “Nth Floor” program to create an immersive onboarding experience for new employees. This program allows employees to explore company culture and policies virtually, interact with mentors, and experience real-world scenarios in a safe environment. Since launching this program, Accenture has onboarded over 150,000 employees, improving engagement and retention rates.
2. Walmart’s Virtual Reality Training
Walmart has embraced AI-powered virtual reality (VR) for employee training, making the learning process more interactive. With VR, employees practice customer service and emergency procedures in a simulated, lifelike environment. This has resulted in 30% better knowledge retention compared to traditional training methods, helping employees learn faster and reducing costs
3. Bank of America’s Virtual Customer Interactions
Bank of America has integrated AI and VR to train its employees on customer interactions and compliance. By using AI-driven avatars for simulations, employees gain more confidence in handling real-life customer scenarios. This training has boosted employee confidence by 275%, according to a PwC study.
Conclusion
AI-powered onboarding and training in the Metaverse are transforming how businesses engage with their employees. By offering personalized, interactive, and immersive experiences, companies like Accenture, Walmart, and Bank of America have seen improvements in employee engagement, confidence, and overall performance. These advancements make training more efficient, cost-effective, and accessible, setting a new standard for workforce development.
At ibentos, we are dedicated to helping businesses harness the power of AI and the Metaverse to create tailored training programs that drive success. Ready to elevate your employee onboarding and training? Let ibentos help you bring your vision to life in the Metaverse today!
FAQs
1. Can AI-driven training and onboarding be customized for different industries?
Yes, AI-driven training and onboarding can be tailored for various industries, including healthcare, retail, finance, and more. The AI system can adapt the content and scenarios to meet the specific needs of each industry, ensuring the training is relevant and effective for employees in different fields. For example, in healthcare, AI can simulate patient interactions, while in retail, it can focus on customer service scenarios.
2. Do employees need special equipment to access Metaverse-based training?
No special equipment is required for employees to access Metaverse-based training. Ibentos’ Metaverse platform provides a browser-based experience, which can be accessed through mobile devices or laptops. This makes it easy for employees to participate in training sessions from anywhere without the need for VR headsets or other specialized gear.
3. Is AI in the Metaverse effective for remote employees?
Yes, AI in the Metaverse is highly effective for remote employees. It allows them to engage in interactive, immersive training sessions from any location. With AI-powered simulations and personalized experiences, remote employees can learn just as effectively as those working in a physical office. This technology bridges the gap between remote teams and enhances training outcomes.
4. What support is available for creating custom training programs?
At ibentos, we provide full support in creating custom training programs in the Metaverse. Our team helps design personalized onboarding and training solutions, incorporating AI for real-time feedback and ensuring smooth delivery via our browser-based platform. We focus on making training more effective and tailored to your needs.
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